Service

For us at Umutanguha Finance Company Plc, the customer is the reason we are in business, and this is not a mere mantra. Exceptional service delivery is our flagship.

Technology

Technology is the core of the business strategy of UFC Plc. We deploy national best innovative banking technology.

People

At Umutanguha Finance Company PLC, our people are our most valuable asset. We attract, motivate, and retain a highly talented pool of people from diverse backgrounds.

Umutanguha Bank Customer Base

UFC Plc History & Background

Umutanguha Finance Company Plc (UFC) (Umutanguha meaning a friend who never deceives) is a Rwandan Microfinance, public company limited by shares, which was established in 2003 first as a Saving and credit cooperative, which transformed into a Union in 2006 and later on in 2013 as a public company limited by shares. It provides fully fledged financial services. Since 2013 UFC made two amalgamation transactions where it acquired 2 microfinance cooperatives in 2016 and recently in 2018, UFC is in the process of acquiring 1 microfinance company and 2 microfinance cooperatives through amalgamation. In 2023, UFC had an investor and major shareholder, FINAFRICA MICROFINANCE HOLDINGS, a subsidiary of GROUPE DUVAL. UFC Plc also opened 3 more branches in the City of Kigali namely: CHIC, Remera and Kicukiro. Currently, UFC Plc has positive returns, a positive operational self-sufficiency and 23 branches and 1 outlet in all the provinces of Rwanda and in the City of Kigali.

The Mission Statement

To offer sustainable and client-driven financial services and accompanying non-financial services based on cooperation values. The target group will be all the population financially excluded and the population for whom access to the formal financial system and market is currently limited, with a special focus on farmers, entrepreneurs, women and youth especially living in rural areas, in order to help them improve their welfare.

Vision Statement

UFC's vision is to be the leader in microfinance institutions contributing to increased household's wealth, especially rural and peri-urban through a combination of digital channels and a growing branch network. UFC has a strong commitment to accessibility and diversity. Its open door policy embraces all who desire to get focused quality financial services. UFC works to provide affordable, quality financial services by providing a broad range of services and innovative products. The company is committed to taking a leadership role in providing financial services, training, and community development.

Core Values

Inclusiveness, Openness for all, clients focus, mutual education, synergy between financial services and non-financial services, unity and cooperation among shareholders.

umutanguha Bank The Board

THE BOARD & MANAGEMENT

The board members play a pivotal role in bank governance through their control of the factors that ultimately determine the success of the financial institution.

BOARD OF DIRECTORS

The Committee is made up of Non-Executive Directors and one of the non-executive Directors chairs the Committee.
The Board has the overall responsibility for setting the strategic direction of the Bank and also oversight of senior Management.  It also ensures that good Corporate Governance processes and best practices are implemented across the Bank and the group at all times.

The membership of the Board during the year is as follows:

The Board members

S/N

NAME

Position

Contact

1

Mr. SIBOMANA Innocent

Chairman

0788305710

2

Mr. BARIGORA H. Evariste

Vice-Chairman

0788433971

3

Mr. MUHAWENIMANA Noel

C.E.O

0788301953

4

Mr. MBABAJENDE Anastase

Member

0788307749

5

Mrs. MUREBWAYIRE Denise

Member

0788307750

6

Mr. UKOBIZABA Laban

Member

0786506531

7

Mr. Holy Garnier

Member

+33785148439

8

Mr. Georges Assevi

Member

+221771977907

RESPONSIBILITIES OF THE BOARD

The Board is responsible for amongst others:

  • reviewing and approving the Bank’s strategic plans for implementation by management; 
  • review and approving the Bank’s financial Statements;
  • reviewing and approving the Bank’s financial objectives, business plans and budgets, including capital allocations and expenditures; 
  • monitoring corporate performance against the strategic plans and business, operating and capital budgets; 
  • implementing the Bank’s succession planning; 
  • approving acquisitions and divestitures of business operations, strategic investments and alliances and major business development initiatives; 
  • approving delegation of authority for any unbudgeted expenditure; 
  • setting the tone for and supervising the Corporate Governance Structure of the Bank, including corporate structure of the Bank and the Board and any changes and strategic plans of the Bank and the Group; 
  • Assessing its own effectiveness in fulfilling its responsibilities, including monitoring the effectiveness of individual directors.

The Board meets at least every quarter but may hold extra-ordinary sessions to address urgent matters requiring the attention of the Board.

SENIOR MANAGEMENT

The Senior Management members has the overall responsibility for setting the strategic direction of the Bank and also oversight of senior Management.

The membership of the Senior Management during the year is as follows:

 Senior Management members

S/N

NAME

Position

Contact

1

Mr. MUHAWENIMANA Noel

C.E.O

0788301953

2

Mr. HABIYAREMYE Ildephonse

Chief Finance Officer

0788441565

3

Mr. NSENGIMANA Azarie

Director of Audit

0788526896

4

Ms. KANZAYIRE Fausta

Director of Operations

0788623436

5

Mrs. NTAKIRUTIMANA Janvière

Legal Manager & Company Secretary

0788352973

6

Mrs. MUKUNDIYIMANA Josephine

HR and Administration Manager

0788309208

7

Mrs. MUKANDINDA Josée

Director of Credit

0788873503

8

Mr. MUSAFIRI William

Core-Banking Manager

0788599150

9

Mr. NTAWUGASHIRA Evariste

Risk and Compliance Manager

0785678677

10

Mr. CYIZIHIRO KARAME Ghislain

Marketing and Project Manager

0788531750

11

Mr. NSENGIYUMVA David

IT Manager

0788525167

12

Mr. BIGIRIMANA Dieudonné

Director of Business Development

0788304203

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